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Home Services Housing & Tenancy Advice

Tenant Rights and Housing Dispute Advice UK

From deposit disputes to landlord communication, we provide structured housing support and clear action plans.

From £34.99
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What we do

Tenant rights and tenancy position review
Deposit and repair dispute document drafting
Landlord communication and negotiation support
Housing Ombudsman and ADR preparation

Common questions

Yes. We prepare evidence-led responses and challenge unfair deductions.
We provide preparation support and can refer for reserved litigation steps when required.

The process

1

Share tenancy documents and issue timeline

2

We assess rights and practical remedies

3

We draft letters and evidence summary

4

We support escalation to ADR/ombudsman

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Common scenarios we handle

Your landlord is withholding part or all of your tenancy deposit without valid justification
Your rented property has disrepair issues (damp, broken heating, structural problems) that the landlord is not fixing
You want to report disrepair but you are worried your landlord will try to evict you in response
You have received a Section 21 or Section 8 eviction notice and are unsure whether it is valid
Your landlord has failed to protect your deposit in a government-approved scheme within 30 days

Legal framework

Tenant rights are governed by the Landlord and Tenant Act 1985 (implied repair obligations), the Housing Act 2004 (housing standards and HMO licensing), and the Deregulation Act 2015 (retaliatory eviction protections). The law protects you from retaliatory eviction if you report disrepair — we explain your rights and protections before you take any action. Tenancy deposits must be protected in a government-approved scheme under the Housing Act 2004 — failure to protect carries penalties of up to 3x the deposit amount. Section 21 notices (no-fault eviction) must comply with specific procedural requirements including deposit protection, Energy Performance Certificate provision, and gas safety records. The Homes (Fitness for Human Habitation) Act 2018 gives tenants the right to take action where a property is unfit for habitation.

Frequently asked questions

Under a Section 21 notice (assured shorthold tenancy), a landlord can seek possession without giving a reason — but the notice must meet strict procedural requirements. If the landlord has not protected your deposit, provided required documents, or has issued a retaliatory eviction after a complaint, the Section 21 may be invalid. We review the notice and advise on your options.
Report the disrepair in writing. If the landlord does not act, you may be able to involve the local council's environmental health team, apply for a Rent Repayment Order, or bring a claim under the Homes (Fitness for Human Habitation) Act 2018. We draft the initial correspondence and advise on escalation routes.
If your landlord failed to protect your deposit in a government-approved scheme within 30 days of receiving it, you can apply to court as a litigant in person for compensation of between 1x and 3x the deposit amount — we prepare your application documents and refer to a solicitor for filing if needed. The landlord also cannot serve a valid Section 21 notice until the deposit is properly protected or returned.

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Landlord or housing issue?

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Free assessment disclaimer: Our free assessment confirms whether we can assist, which service applies, and the fee. Response times depend on case complexity and documents submitted. The free assessment does not constitute legal guidance or advice — active work begins only after payment of the applicable service fee.